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If your Starkey hearing aid sounds weak, muffled, or has no sound, the wax filter may need to be replaced. Starkey Hear Clear filters help protect your device from earwax buildup, but over time they can become clogged.
Follow the step-by-step guide below to replace your Starkey Hear Clear filters and restore clear sound.
Use this quick reference to follow each step of the replacement process. This visual guide shows how to remove the old filter and insert a new one using the Hear Clear replacement stick.
👉 Click the image to view the full Starkey Hear Clear filter replacement guide (PDF).

Replacement stick used for Starkey Hear Clear wax filter changes
Remove a new Hear Clear replacement stick from the packaging. Make sure the stick is clean and ready for use before starting the filter replacement.

Using the removal end to take out the old wax filter
Insert the removal end of the stick straight into the used wax filter. Gently pull straight out to remove the old filter from the hearing aid.

Using the installation end to insert a new wax filter
Use the opposite end of the stick to insert the new wax filter into the hearing aid. Press gently until the filter is securely in place.

Dispose of the used replacement stick after changing the filter
Remove the tool and discard the used replacement stick. Always use a new stick for each filter change to ensure proper hygiene and performance.
Use the video above along with the step-by-step instructions to learn how to replace Starkey Hear Clear wax filters correctly. This visual guide shows how to remove the old filter, insert a new one, and keep your hearing aids working with clear, consistent sound.
Replacing your Starkey wax filter regularly can help prevent muffled audio and restore proper performance. If you continue to experience sound issues, check the dome, battery, or contact Absolute Hearing Solutions for assistance and replacement supplies.
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